Send Us a Message

Email: support@aidmates.care

Response time: 24–48 hours

Questions About Becoming a Caregiver?

Visit our caregiver resources or contact us with questions about:

• Qualifications

• Background checks

• Special needs certifications

• Profile approval

• Payments

Email: support@aidmates.care

Service Area

AidMates currently operates in:

California, with expanded service areas coming soon.

Whether you’re a family looking for support or a caregiver with questions, the AidMates team is always here to assist you. Reach out using the options below, and we’ll respond as quickly as possible.

Common Reasons to Contact Us

• Help finding the right caregiver

• Questions about qualifications

• Reporting safety concerns

• Caregiver application support

• Account or login issues

• Billing or payment questions

• Feedback or suggestions

Safety & Support

If you need to report a safety concern or inappropriate behavior, please contact:

support@aidmates.care

Immediate review. Zero tolerance for unsafe conduct.

Follow Us

Instagram: @AidMates.Care

LinkedIn: AidMates

Facebook: AidMates