Our Mission

At AidMates, our mission is simple:

Make quality care accessible, safe, and human—without the complexity, costs, or waitlists of traditional agencies.

We believe every person deserves compassionate support, and every caregiver deserves to earn fairly for the work they do. AidMates brings those two needs together in one trusted marketplace.

Why AidMates Was Created

Finding the right caregiver shouldn’t be confusing or impossible.

Families today struggle with:

• Long agency waitlists

• High hourly rates with huge markups

• Caregivers leaving for low pay

• Limited options for special needs support

• Inconsistent quality

• Complicated onboarding

Caregivers, on the other hand, struggle with:

• Low wages

• Unpredictable hours

• Agencies keeping most of the pay

• Lack of flexibility

• Being overworked and undervalued

AidMates was built to solve both problems.

What We Do

AidMates is a caregiver marketplace, not a home care agency.

We connect families with independent caregivers who offer:

✔ Companion care

✔ Daily living support

✔ Special needs support

✔ Respite care

✔ Senior assistance

✔ Errands & appointments

✔ Licensed personal care (HCA/HHA/CNA only)

Caregivers choose the services they offer, their availability, and their hourly rate.

Families choose the caregivers who best match their needs.

Who We Serve

AidMates supports individuals across all ages and abilities:

✔ Seniors aging in place

✔ Adults living with disabilities

✔ Children and teens with special needs

✔ Parents needing respite

✔ Adults needing everyday help

✔ Anyone who needs companionship or support

Why Families Trust AidMates

We built AidMates to be a safer, clearer, and more transparent alternative to traditional agencies or random online listings.

Safety First

✔ Background checks

✔ Identity verification

✔ Qualification reviews

✔ Experience screening

✔ Special Needs certifications (DSP, RBT, Paraeducator, etc.)

✔ Rating & review system

Transparent Pricing

✔ No hidden fees

✔ No long-term contracts

✔ Caregivers set their own rates

Flexibility

✔ Choose the caregiver you feel comfortable with

✔ Book as needed short-term, long-term, or occasional

✔ Browse profiles and message caregivers anytime

High Quality Care

We highlight skilled caregivers, including:

• DSP-certified support workers

• Special needs aides

• CNAs, HHAs, and HCAs

• Experienced respite caregivers

• Autism-trained providers

What Makes AidMates Different

1. Built for Both Families and Caregivers

We aren’t just another agency—our platform empowers caregivers to earn more, while families pay less.

2. Strong Special Needs Focus

We verify DSP certifications, ABA training, special education experience, and more—something traditional platforms rarely do.

3. Fair Pay for Caregivers

Agencies keep 40%–60% of the hourly rate.

AidMates keeps a small service fee so caregivers earn significantly more.

4. Transparent and Simple

No contracts. No memberships required (optional for savings later).

No confusion about qualifications.

Our Vision

To become the most trusted way for families to find support—and for caregivers to build meaningful, flexible careers.

A world where no one has to navigate care alone.

Our Promise

We promise to always be:

✔ Transparent

✔ Trustworthy

✔ Safety-focused

✔ Compassion-driven

✔ Inclusive for all abilities

Because care should feel human.

Want to Learn More?

Explore our services

Become a caregiver